Privacy Policy – LeadFlow Agency LLC

Effective Date: 3/31/2023

1. Introduction

LeadFlow Agency LLC (“LeadFlow,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://leadflowagency.com), purchase our services, or interact with us via email, SMS, or other communications.

2. Who We Are & Contact Information

LeadFlow Agency LLC is a marketing consulting company and an authorized reseller of ActiveCampaign software.

Contact Information:

• Email: contact AT leadflowagency.com
• Address: 661 East Paces Ferry Rd NE, Atlanta, GA 30305

3. Information We Collect

• Directly Provided Information: Name, email address, phone number, company information, billing details, account credentials (if you provide access for consulting services).
• Automatically Collected Information: IP address, browser type, device data, usage logs, and cookies.
• Third-Party Sources: Data from integrations (e.g., ActiveCampaign), payment processors, or partners.

4. How We Use Information

We may use your information to:

• Provide and improve our consulting and software services
• Process billing and manage accounts
• Send email or SMS communications (with consent)
• Deliver product updates, training, and promotions
• Provide support for ActiveCampaign accounts purchased through us
• Comply with legal obligations

5. Email Communications

By providing your email address, you consent to receive emails from LeadFlow Agency LLC, including newsletters, promotional offers, product updates, and support. You may opt out at any time by clicking the unsubscribe link in our emails or contacting us at contact AT leadflowagency.com. We do not sell or rent your email address to unaffiliated third parties for marketing purposes.

6. Text Messaging (SMS/MMS)

By providing your mobile number and opting in, you consent to receive recurring SMS/MMS from LeadFlow Agency LLC, including updates, promotions, training announcements, and marketing. Message frequency may vary. Message and data rates may apply. Your consent is not a condition of purchase.

• To opt out, reply STOP.
• For help, reply HELP or contact us at contact AT leadflowagency.com.
• We may use automated technology (e.g., ATDS) to send texts.
• We do not sell or rent your phone number to third parties for their marketing.

To be clear:

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

7. Client Data in ActiveCampaign

When you purchase ActiveCampaign licenses or services through LeadFlow Agency LLC, you retain full ownership of your customer data (including subscriber lists and campaign content). We may access your account strictly to provide setup, support, or consulting services. We do not use your customer data for our own marketing or share it without your permission.

8. Cookies & Tracking

We and our providers use cookies, pixels, and similar technologies for analytics, personalization, and marketing. You can control cookies in your browser settings.

9. Sharing & Disclosures

We may share information with:

• Service providers (hosting, analytics, billing, communications tools)
• ActiveCampaign (if you purchase licenses through us)
• Regulators or authorities when legally required
  We do not sell personal data for third-party marketing without consent.

10. Data Retention

We retain data only as long as necessary to fulfill the purposes in this policy or comply with law.

11. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your data
• Withdraw consent (unsubscribe from email/SMS)
• Request a copy of your data
• Object to processing

Contact us at contact AT leadflowagency.com to exercise your rights.

12. Security

We use reasonable safeguards to protect personal data. However, no method of transmission or storage is 100% secure.

13. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children.

14. International Users

If you access our services from outside the U.S., your information may be transferred to and processed in the U.S.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

16. Contact Us

If you have questions, contact us at:

• Email: contact AT leadflowagency.com
• Address: 661 East Paces Ferry Rd NE, Atlanta, GA 30305